Telfoni is your friendly mobile phone connection companion, established in 2012 and growing ever since! In 2018, we launched Telfoni Global, offering voice calls and data plans for travelers all over the world. Think of us as your way to stay connected to loved ones no matter where your adventures take you!

What is Telfoni?

We believe the world is a small place, and staying connected to the people who matter most shouldn't be a hassle. That's why Telfoni offers:<ul> <li>Competitive prices: Budget-friendly options for staying in touch.</li> <li>No contracts: Freedom to use Telfoni as long as you need it.</li> <li>One SIM card for all regions: No need to switch SIMs as you travel.</li> <li>Pay as you go: Top up your balance as needed.</li> <li>No expiry on SIM cards: Keep your Telfoni connection as long as you want.</li> <li>SIM card and eSIM options: Choose the format that works best for you.</li> <li>24/7 call center: We're always here to help, anytime you need us.</li> </ul>

Disclosure of Data

A physical SIM card typically arrives within 4 business days.

How long does it take to receive my SIM card?

The best part about eSIMs? You get it immediately! No waiting, just instant connection.

How long does it take to receive my eSIM?

Telfoni offers coverage in over 190 countries, so you can stay connected almost anywhere in the world!

What countries does Telfoni cover?

Nope! Your Telfoni SIM card has no expiry date, so you can keep it for as long as you travel.

Does my SIM card expire?

You can easily purchase your Telfoni connection through our website or by contacting our friendly call center, available 24/7 on Whatsapp.

How can I purchase a SIM card or eSIM?

Your bundle starts automatically as soon as you arrive in your destination country and connect to the network. If the country is included in your region, your bundle will begin working right away.

When does my bundle start?

Absolutely! Just top up your voice balance, and you'll be ready to chat with family and friends back home.

Can I make voice calls?

Yes indeed! Telfoni cares about making travel easy. You can roam within the countries of your chosen region without any extra fees or needing to change settings.

Can I travel to multiple countries with the same bundle?

No worries! Simply top up your data balance again through our website or call center.

What happens if I run out of data?

Yes, you can use your phone's hotspot with most data bundles. However, unlimited data bundles have limitations due to fair use policies.

Can I use my phone's hotspot with a data bundle?

Yes, Telfoni's unlimited data plans offer a massive amount of data, but with a Fair Use Policy in place. After using 2 Gigabytes (GB) in a day, your speed will be reduced to 256 kilobits per second (kbps). This is still enough for basic apps like WhatsApp, FaceTime, and using maps. Your full speed returns at 12 AM every day.

Are unlimited data plans truly unlimited?

The Fair Use Policy is in place to ensure a fair connection experience for all Telfoni customers. Your internet speed may be temporarily limited if your data usage goes over 2 Gigabytes (GB) in a day. This won't affect your ability to use basic apps, but you might notice slower loading times for large files or video streaming.

What is Fair Use Policy?

<ul> <li>No worries about exceeding your data limit.</li> <li>Perfect for travelers or anyone who uses a lot of data.</li> <li>Enjoy full internet speed most of the time.</li> </ul>

What are the benefits of using Telfoni's unlimited data plan?

Telfoni offers a variety of data plans to suit your needs and budget. You can choose a plan with a specific amount of data (GB) or an unlimited plan. You can also add extras like voice calls and text messages. For more information about Telfoni's data plans, please visit our website or contact customer service.

What other data plans does Telfoni offer?

No worries! We understand that sometimes you might need more data. That's why we offer Telfoni's BOOST INTERNET feature. This feature gives you an additional 1 Gigabyte (GB) that you can use within a week. Just make sure to top up your credit before it runs out so you can keep enjoying the internet!

What happens if I exceed my daily data usage on the unlimited data plan?

Telfoni provides 5G speeds for a super-fast connection.

What kind of speed does Telfoni offer?

If the cruise ship is close to a region covered by Telfoni, you may be able to connect. Additionally, you'll have data access in each new country you visit if you purchase a bundle specific to that location.

Does Telfoni work on cruises?

Nope! Your Telfoni SIM card or eSIM will be with you for as long as you travel, with no expiry date.

Is there an expiry date on the SIM card or eSIM?

Our friendly customer service team is always happy to help! You can reach us 24/7 on Whatsapp at +43 678 92000222 or by email at Info@telfoni.com.

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